Washington State University has retained Credentials Inc. to accept transcript orders over the Internet. Transcripts ordered through Credentials Inc. are available for pick up or via USPS mail/FEDEX or can be delivered as an Electronic Transcript. If you need assistance with a transcript order, please call Credentials Customer Service at 847-716-3005. If you are uncomfortable placing an order over the Internet, please call Credentials Customer Service at 847-716-3005 to place your transcript request. There is an additional surcharge for placing orders over the telephone.